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LEADERSHIP & MANAGEMENT

INSPIRING PERFORMANCE MANAGEMENT

Give your team a helping hand
INSTRUCTOR LED
FACE TO FACE OR ONLINE

MODULES

HOURS
LEARNING METRICS
ASSESSED & GRADED

WHO SHOULD TAKE THIS WORKSHOP?

This workshop is designed for managers who want to take a fresh approach to performance management and inspire their team to achieve their goals.
help your team achieve their goals
Try a new approach
form great coaching questions

LEARNING POINTS

  • Explain the performance management cycle
  • Align Theory Y with modern performance management
  • Connect performance management to hygiene factors and self-actualization
  • Adopt a simple iterative process for performance management
  • Help their team set compelling goals by leveraging SMARTEST and 5As
  • Give positive and constructive feedback
  • Praise to cultivate a growth mindset
  • Monitor performance objectively
  • Use the GROW model to structure coaching conversations
  • Evaluate performance with validity
  • Avoid rater bias and other thinking shortcuts to evaluate performance

METHODOLOGY

Training with Mango maximises action and interaction, blending individual and group exercises. Participants master key concepts through role plays, games, quizzes, case studies, discussions and reflective sessions

STRUCTURE

1.    The Need to Perform
Explore how performance management taps into the human desire to perform. Discover the evolution of performance management and adopt a Theory Y mindset. Learn how to find the sweet spot of meeting organizational, team and individual goals.

2.    The Process
Explore the stages of the performance management process. Explore the three key stages of: planning, evaluating, and enabling. Compare modern and traditional approaches to performance management.

3.    Planning
Discover the role managers should play in goal setting. Learn the difference between KPIs and goals. Learn how to set goals around accountability, behavior, and skill. Explore how to use a skills matrix to create a list of transferable skills in your team. Learn how to train your team on how to write powerful goals using the SMARTEST approach and 5As.

4.    Enabling
Discover your role as an enabler. Learn how you can give feedback and use motivators effectively. Explore how you can offer a supportive role through coaching conversations, removing barriers and empathy.

5.    Evaluating
Discover how you can monitor performance and record observations objectively. Find out how you can use rating systems and avoid common rater errors. Discover the alternatives to traditional rating systems.

Talk to us about your training.

Contact details

GET IN TOUCH

Address
MANGO TRAINING SDN BHD
E-13-13-A PLAZA MONT KIARA
2 JALAN KIARA
50480 KUALA LUMPUR, MALAYSIA
Phone
+60 (0)3 6419 1828
E-mail
info@mangotraining.com
Hours of operation
Monday - Friday 9.00 - 19.00