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LEADERSHIP & MANAGEMENT

MANAGING ACROSS GENERATIONS

Relate easily to people of all ages
INSTRUCTOR LED
FACE TO FACE OR ONLINE

MODULES

HOURS
LEARNING METRICS
ASSESSED & GRADED

WHO SHOULD TAKE THIS WORKSHOP?

Anyone who is keen to equip themselves with the skills needed to foster collaboration, bridge generational gaps, and leverage the strengths of every team member. Through interactive discussions, case studies, and practical exercises, you'll gain valuable insights into managing a multigenerational workforce.
OVERCOME STEREOTYPES AND BUILD EMPATHY 
PRACTISE EFFECTIVE COMMUNICATION ACROSS GENERATIONS
adapt your leadership style to leverage strengths

LEARNING POINTS

  • Explore the current generations in the workforce 
  • Identify the challenges of multigenerational teams
  • Discover challenges faced by generations
  • Explore communication preferences across generations
  • Uncover motivators for different generations and tailor leadership
  • Examine potential sources of intergenerational conflict
  • Build a culture of inclusion, tolerance and respect 
  • Address the role of technology in the workplace
  • Encourage knowledge transfer across the different generations
  • Build a high performing multigenerational team through adaptive leadership

METHODOLOGY

Training with Mango maximises action and interaction, blending individual and group exercises. Participants master key concepts through role plays, games, quizzes, case studies, discussions and reflective sessions

STRUCTURE

1.    Generational Stereotypes and Challenges
Discover common biases, stereotypes, and challenges that each generation faces in the workforce, and acquire strategies to defy assumptions and adopt a cohesive multigenerational team. 

2.    Effective Communication
Determine how different communication styles across generations lead to misinterpretations and tension in the workplace. Discover insights into diverse communication styles, learn strategies to bridge generational gaps, and gain practical tools to enhance collaboration.

3.    Building and Inclusive Culture
Find out how to create an inclusive culture within a multigenerational team. Navigate around cultural and generational barriers to encourage mutual respect and understanding. Discover how to leverage the benefits of generationally diverse teams and play to the strengths and uniqueness of each generation. 

4.    Lead the Right Way 

Delve into the notes of generational dynamics, adapt your leadership style to resonate with different age groups, and cultivate a cohesive team culture.

5. Overcome Challenges
Gain actionable insights on navigating through challenges, inspire collaboration, and maximize the strengths of each generation.


Talk to us about your training.

Contact details

GET IN TOUCH

Address
MANGO TRAINING SDN BHD
E-13-13-A PLAZA MONT KIARA
2 JALAN KIARA
50480 KUALA LUMPUR, MALAYSIA
Phone
+60 (0)3 6419 1828
E-mail
[email protected]
Hours of operation
Monday - Friday 9.00 - 19.00